Warranty & After-Sales Service

ASU Custom Computers Warranties

We offer the following warranties on our machines.

3 Year Parts and Labour Warranty

ASU Custom Computers provides a 3 year Parts & labour warranty as standard for all machines. This is a return to base Warranty which means we pay for the machine to be picked up from the customer within the first 12 months Free of Charge, after this period a standard charge of £25 will be applicable for collection by DPD and returned to ASU Custom Computers.

5 Year Parts & Labour Warranty

ASU Custom Computers provides an industry leading 5 Years Part & Labour Warranty for SELECTED machines. This warranty will be indicated at the time of purchase.

This is a return to base Warranty which means we pay for the machine to be picked up from the customer within the first 12 months Free of Charge, after this period a standard charge of £25 will be applicable for collection by DPD and returned to ASU Custom Computers.

Warranty Exclusions

Accidental Damage.

General wear and tear, misuse, neglect or damage by the buyer.

Incorrectly installed goods.

Overheating due to excessive dirt/dust build up.

Consumables (Ink Cartridges, batteries, etc.

Data Recovery & Backing up of data, files and programmes.

Remedy of incorrectly installed/incompatible software which is not provided

Remedy of viruses.

In-compatibility of 3rd party software/hardware installed on the machine.

 

For more information please refer to our Terms & Conditions